
FAQ
Frequently asked questions
Short answers to the questions installers and EPCs ask us most.
Which mounting system fits my roof?
Flat roofs up to 10° use our ballasted east–west (CF103) or south-facing (CF101) systems without roof penetration, or the raised panel system (CF104). Tile roofs use stainless SUS304 hooks with rails (CT20); standing-seam metal roofs use seam clamps (C40); trapezoidal sheet roofs use short rails fixed to the ribs (C30); corrugated fibre-cement roofs use hanger bolts (C20).
What wind and snow loads can your systems take?
Our tile roof and raised panel systems are rated for wind up to 60 m/s and snow up to 1.8 kN/m². Our standard ground mount systems are rated for wind up to 57 m/s and snow of 0.5 kN/m². For other site loads we design the structure to the project and supply the structural calculation.
Which ground foundations do you offer?
PHC piles (CG101), single and double ramming piles (CG201, CG301), a single pile with cement injection (CM401), double piles with a cement base (CG501), ground screws (CG601) and an all-aluminium structure on ground screws (CG701). Ramming piles are driven 1,500–2,000 mm deep, with no concrete to prepare.
What materials do you use?
Aluminium 6005-T5 and 6063-T5/T66, SUS304 stainless steel, hot-dip galvanised steel and magnesium-aluminium-zinc coated steel (POSMAC). Small parts are stainless steel A2-70.
Do you provide structural calculations and pull-out tests?
Yes. We provide structural calculations and CFD simulation for our designs, and on-site pull-out tests for ground screws and ramming piles with a written report.
Which solar modules are compatible?
Our universal clamps fit framed modules 30–55 mm thick. The flat roof ballast systems accept modules of 1,448–2,150 × 950–1,060 mm. Poly, mono and thin-film modules can be used on our ground mount systems.
Are the structures pre-assembled?
Yes. Our mounting structures are pre-assembled before delivery to save labour on site.
How fast is after-sales support?
We respond with a solution within 24 hours on working days, diagnose online and can send an engineer to site.
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